Booking App

Rising Demand to Build Online Booking App

Digitization is the need of the hour. Consumers have become used to availing all types of services instantly through online booking app. Smartphones and mobile apps have made users self-dependent by empowering them to book tickets on their own. In this post we have described detail of the online booking app cost.

The unprecedented rise in demand to build online booking app can be gauged from following statistics:

  • 79% of the people named mobile as an area of huge interest in a survey of 183 European travel industry executives
Online App Cost

Image Courtesy: EyeforTravel

  • Online travel booking through app secures 4th place with 24% of interest among travel executives.
Booking App Cost

Image Courtesy: EyeforTravel

  • Travelers use smartphones more than tablets to book hotels. Following chart shows more travelers around the world book hotel stays on mobile apps.
 Build Online Booking App UK

Image Courtesy: skift

As per the rule of economics, the high demand from consumers is correspondingly met by online hotel booking system development companies that build different types of apps for unique needs.

Reasons for Rising Demand of Online Booking App

There is an app for every task – be it booking a cab to reach workplace, booking a movie ticket for the weekend or booking of flight tickets for your holidays. This concept of online booking is much appreciated by users for following reasons:

  • No external dependency such as contacting an agent to book air, bus or train tickets
  • Transparency of ticket costs and its availability
  • Easy accessibility and flexibility – convenience of booking tickets round the clock
  • App promotional offers, discounts and cashbacks that reduce the total cost of ticket

Growth of Online Booking App Industry

Several booking agencies such as travel companies, cinemas, airlines and bus agencies are looking forward to build a mobile app. This is an effective medium for agencies to serve customers in better way by giving them complete rights to make their own bookings as per their feasibility and convenience.

Building an online appointment booking app is advantageous, but it comes at a cost. This makes it necessary for companies to evaluate how money is needed to invest in building an online booking app and how much ROI can be expected from it.

Cost of building an online booking system app isn’t a fixed amount. It varies depending factors such as for what purpose consumers would use the app, what features are to be incorporated and overall complexity of developing the app.

Some of the online booking sectors covered by private as well as government companies through building of apps are as mentioned below:

  • App to book movie tickets
  • Flight ticket booking app
  • Health and beauty appointment booking app
  • Doctor appointment booking app
  • Booking of hotel rooms through mobile app
  • Restaurant table booking app

What’s the Total Cost to Build Online Booking App?

Let’s discuss about the major concern that comes in the way of developing online booking app, i.e. its cost and overall budget. We shall talk about the online booking app cost of developing such booking app through different perspectives and use case scenarios:

Basic Apps

Mobile apps that are informative in nature, simple to implement and do not possess much features or functionalities come under the category of basic apps. 

However, online booking app do not fall under this category as they require integration with other platforms via APIs as well as strong database.

Database

This is a level up app category that enables users to search, sort and get results from a large data set. These apps require contacting another website or online web service to fetch data as per the user query. 

This range may or may not cover the cost of developing online booking app as per the desired functionality and complexity.

Features of Online Booking App

For online booking app to make it worth your business’s time and investment, it must make your life, the life of your team, and the lives of your customers easier. The features that should make your app success is being easy to operate and intuitive. Booking or appointment scheduler should allow effortlessly creation of a database of customers, gather contact information, as well as provide with information on upcoming events and special offers.

1. Email Automation

Presently, entire communication used to be in an official way and E-mail is considered as the most official way to communicate with the customers. Now, to book, cancel, arrival every update used to be updated on the email. To send a particular email for every process such as booking confirmation and payment request and more is a time-consuming process. 

Customers have also opted for the mail to enquire about the issues and it is essential that they should get the response immediately. Email automation has turned as the smartest feature. We build online booking App
in such a way that it helps to manage the business timings and send the response to the senders to the own and immediately. Along with this, it automatically sends the upgradations of the service.

2. Third-Party Integration 

Now, applications should be integrated with the trusted and popular partners to bring transparency and trust among users. It is essential to integrate the platform with social media and payment gateway including Facebook, Twitter, and Paypal respectively. Third-party integration features help in marketing as well as financial purposes and it helps to handle business in an easy way. 

3. Real-Time Bookings 

Those days are gone when customers used to call or mail to the service providers. Now, mobile app development has totally transformed the way of providing the services. Users can book the service with only minimal simple clicks on the mobile application. Customers can book as per their time and in their budget without any hassle. On an immediate basis, if they required the service and the slot is vacant, so they can opt for it also. 

4. Chatbot Integration 

Chatbots are related to Artificial intelligence, offer instant and smart replies to the users and sort their queries out. It helps to simplify guest interaction with smart answers, which saves the time, cost, and efforts of the organizations. Chatbots acts as a human and have the ability to offer service for 24*7.

5. Intelligent Travel Assistant

With rapid growth in Artificial intelligence, Chatbots are playing a critical role in shaping the customer experience. Chatbots help travelers with different facets such booking reservations, navigating the travel website, and learning about the train stations. Chatbots offer the ability provide details such as destination, nearest airport, and dates to search for flights, it also gives ideas on the hotels from your nearest airport. In fact, travel bots provide services such as entire trip management, customer experience, food delivery, ride hailing, and more.

6. Smart Search

Search option in a database is one of the finest features that can make life of a traveller comfortable. Advance search features includes providing suggestions based on search history and nearest available options as well.

7. Visual Media Integration in Online Booking App

For a much better appeal to whatever it is that your target appointments are visual enhancements work better than everything else. Visual data targets user into temptation and leads them into making a better-suited decision for themselves.

7. Multi-Language & Global Currencies Support

We are living in the era of globalization. There are no geographic boundaries and success depends on targeting not just the local audience and local market. Online booking app has to target audience across the globe. It is important that online booking app provides inbuilt support for multiple languages and currencies. Multi-language & global currencies support increases popularity among globetrotters. This function offers support to users who often encounter problems travelling in foreign land.

8. Automated Communication

Seamless communication with users is pivotal for the success of online booking app. Any online booking app should not only automatically send users a confirmation email regarding their ticket booking, but it should allow an easy way to integrate the appointment to calendar. Online booking app should send across notifications related to changes in schedules and reminders as well. After all, unexpected events happen and all of your messages include a link that allows your clients to either cancel or change bookings.

9. Simplified Management System

A simple and easy to manage dashboard allows business owner or relevant stakeholder in customer bookings in a centralized dashboard or calendar. As a result, you can get a comprehensive view of upcoming events/bookings and reschedule, cancel or re-assign bookings.

10. Multiple Payment Options

This advance feature lets users can make payments seamlessly though a number of channels with different options such as credit and debit cards, PayPal and various other third-party apps. The ease of payment determines the usability of the apps to a significant extent.

11. Dynamic Pricing

Changes in prices due to peak season or increase in demand is a regular feature. Dynamic pricing is an important feature offering variable rates based on demand and supply. This feature offers travel operator to quickly react to changing market values maximizing revenue and occupancy rates. It is important to provide feature in app that leverages special occasions and provide value-added services to the customer.

Several book apps are using Artificial Intelligence for revenue management and dynamic pricing will be everywhere in applications. It is imperative that small to medium providers incorporate change to shift away from the traditional fixed rate to high and low season rates models.

12. Rise of 360 Photos

360 photos, immersive videos, and virtual tours will play an important role in online booking applications such as hotels.

13. Feedback and Reviews 

Offer a chance to your customers to provide feedback on the particular service. It will help you to know about your service with rating and review and with the feedback, you can improve your services and can also share the client testimonials with other customers. It will help to gain the trust of other customers and they will be able to trust the service. Feedbacks will turn the high chances to grab the services. 

Additional Features

  • Recommendation Engine
  • Instant Messaging
  • Car/taxi Hailing
  • Trip Planners
  • Ratings & Reviews
  • Booking Restrictions
  • Analytics Dashboard
  • Google Map Integration
  • Real-time calendar
  • Advanced search
  • Instant cancellation
  • Shared tickets

Admin Panel

  • Login: Admin credentials to log into the app’s admin section.
  • Manage Users: Effective management of user list by removing and adding new users, as well as view active users can also be added in this feature.
  • Managing Events: View, manage, and edit all the listed events and categorize based on language, venue, time, and format.
  • Booking Manager: The events listed can be managed by the admin with keyword searches, filtered the events by dates, category, view bookings, etc.
  • Booking Details: After booking the manager, the admin sends the details with timings to the customers.
  • Confirmation Process: At a particular time, Admin confirms the service status with the customer and manager both by sending the SMS or notification.
  • Manage Payment: Admin manages the payment system, the dashboard collects the payment from the customer via a mobile wallet or third-party integration and distributes it accordingly with the various partners and store in the saving. 

Estimated Cost to Build Online Booking App

In order to get proper estimation on cost, let’s take a sneak peek into expected features of such apps:

  • Enable user to log in with Apple or Google account and even social media accounts
  • Cheek real time availability of seats
  • Compare prices of tickets prior to booking
  • Allow for advance booking
  • Integration of secured payment gateway for easy and fast transfers
  • Generation of booking confirmation mail and sending it automatically to user’s registered email address and phone number

For further clarification on exact budget for developing online booking app, it is recommended to request for a free quote from leading mobile app development company.

Choosing the Right Online Booking App Development Partner

Hidden Brains is a Top mobile app development company that has established feat in building online booking app. Being a house to talented pool of resources, this company offers one stop solutions to your app requirements.

To know about this company’s previous work, its working methodology, engagement models and pricing for different projects, contact them by requesting for a free instant quote