The demands and expectations of consumers in the travel industry have changed in the last few years. People prefer to make reservations on their own instead of approaching travel agencies for the same. As per the report from Statista, the eTravel market grows by more than 10% per year. What does this statistic mean for travellers and hotel owners?
What’s the Need of Online Hotel Booking?
This rising trend of online hotel booking through hospitality management software is a clear indication that people appreciate their freedom. They wish to have control over everything they do – traveling is no exception to this. Travellers are confronted with a lot of options to plan their journey. These options require travellers to decide on which places they want to visit, how to get there and how long they would like to travel.
A simple smartphone in your pocket can solve all of these problems. A hotel booking app that allows travellers to reserve accommodation and online ticket booking app is all travellers need to plan their entire travel. These behavioural and preferential changes of travellers is a strong hint for travel agencies to move towards online and mobile world and give flexibility to travellers to plan their own trip.
Different Types of Hotel Booking Apps
Which type of hotel booking app would you like to develop? There are two choices – aggregator and hotel chain. Let’s understand both of these options:
This app showcases the list of hotels with the pricing options for users to review all of them at once. It connects to as many online booking services as possible so that the user gets a unified list of accommodation from where he can choose the most appropriate one and get redirected to the website of the corresponding booking platform.
This is an ideal app for big hotels that have multiple chains across different locations. Building app that allows users to book accommodation in hotel chains and make special requests even during the stay. This app performs much more functionality than just allowing users to book rooms.
Must-have Features of Hotel Booking App
Thinking from the perspective of user, following is the list of features for hotel booking app:
While there is an array of choices available for user to book the accommodation, it can become tedious if the app does not provide proper search criteria. Users should be able to filter the choices available through location, date and number of persons.
Though developers may find it worthy to include sort option in the app, but it is quite useful if seen from the user’s perspective. Sorting is different from filtering – sorting allows in organizing the filtered results as required by the user. For example, sorting with ‘most popular choices’ or sorting with ‘price-lowest to highest’ and so on.
Explore the Options in Detail
Let’s understand the user’s pattern while booking a hotel room in sequence – he first filters location asper the travel plan, sorts the available options as per his preference, browses through the options and explores the ones he finds interesting. At this step, user expects that the app offers enough details for him to make an informed decision. These details include overview, photo gallery, accommodation offers, ratings, map, suggestions and social media integration.
Secured Payment Gateway
Once the accommodation is finalized by the user, he would require an integrated payment option to make the reservations. The app should have a safe, secured and fast payment service with multiple options to pay.
Hotel booking app can reap profits for travel agencies or hotel chains if developed strategically, considering all requirements of the travellers. To develop a feature-rich and fully functional hotel booking mobile app, contact an experienced company called Hidden Brains. It has a proven experience of serving travel and hospitality industry as per the client’s requirements.